Shipping Policy

Order Processing Timeline
Once you place an order on Exalvo, please allow 1–3 business days for our team to carefully process and prepare your items for shipment. We take great care to package every order securely to ensure it arrives in excellent condition.

Shipping Timeframe
Shipping time refers to the period from the moment your order leaves our warehouse to its arrival at your destination. On average, delivery takes 5–9 business days.
Please note: delivery times may vary due to factors like destination, customs procedures, or unexpected delays beyond our control. We appreciate your understanding in such cases.

Shipping Methods
We partner with reliable carriers to provide efficient and secure delivery services. The specific shipping method used will depend on factors such as your location, package weight, and selected shipping preferences. Our goal is to ensure your order reaches you in the safest and fastest way possible.

Order Tracking
As soon as your order ships, we’ll provide you with a tracking number and relevant details. You can monitor your shipment’s progress via the carrier’s website or through the tracking page on Exalvo.

Shipping Costs
We offer free shipping on all orders.
However, please be aware that customs duties, taxes, or additional fees may apply depending on your country’s regulations. These charges are not included in our shipping costs and are the responsibility of the customer.

International Shipping
We ship to many countries worldwide. That said, some remote areas or specific countries may be excluded due to logistical constraints. If you’re unsure whether we ship to your location, feel free to contact us for clarification.

Shipping Restrictions
Certain products may face shipping restrictions due to their nature or the destination country’s regulations. Should this affect your order, we’ll notify you promptly and work with you to find a suitable solution.

Need Help?
For questions or more information about our shipping policy, don’t hesitate to reach out. We’re here to support you every step of the way.

Contact Details:
Company: Müller & Egerer Bäckerei und Konditorei GmbH
Email: studio@exalvo.com
Address: An der Brücke 27, 26180 Rastede